Trish Palermo – Practice Manager

_EKP0446Trish brings a wealth of experience, a wonderful charm and an unflappable attitude to the 12 Points Psychology team. This is a product of her more than 20 years’ experience in small business operations, including running her own successful business for over a decade while raising three children!

Trish is here to help keep things running smoothly and will be happy to help you with any concerns or queries you may have.

She can be contacted directly via

Our amazing admin team


Mathew – facilities manager
Trish – practice manager
Lisandra, Imogen & Laura – receptionists,
Kath – Senior Receptionist & Maggie – Waiting Room Dog!

Maggie is in charge of greeting people in the waiting room.

She’s a 7-year old golden retriever and she is a giant, cuddly sweetheart!


Winston has taken up some waiting room duties himself – he’s only one-year old, so he’s a bit cheekier than Maggie and would prefer to chase a ball with you then cuddle!


© 12 Points Psychology 2019