If you are experiencing a long wait for an appointment with your regular clinician, please consider, making an appointment with our low cost counsellor for some brief, solution-focused sessions, or check out our online program – Therapy Bytes.

All the research indicates that therapeutic ‘fit’ is one of the best predictors of positive treatment outcomes, so finding the right clinician for you is of the utmost importance. 

Please have a look at our available clinicians and feel free to speak to us about your needs so we can try and get the right ‘fit’ for you first time out!


Mathew Keany – Counsellor

BFA, CertIVTAE, DipCouns, ACA

clinician intro - mathew (1)Prior to starting with us, Mathew completed a Fine Arts degree, working in graphic design and educational publishing for nearly 20 years. However, when he started 12 Points Psychology in 2016 with Danielle and Trish, a career change was on the horizon! He has been working for the practice as admin, IT support and facilities manager since then, while completing studies in counselling and gaining his animal-assisted therapy certification with Winston in 2018. He has since done further training in schema therapy for couples.

Mathew has spent the last year working as our low cost counsellor, but is now accepting new clients, including couples.

Mathew & Winston are available to see individual clients and couples (face-to-face or via telehealth) on Wednesdays & Thursdays.


These clinicians don’t have current availability for new clients, but intake will be able to tell you if they have any capacity on their waitlists.

Danielle Graber – Clinical Psychologist

BMedSc, BSc(Hons), BPsych(Hons), MPsych(Clin)


Danielle is the Principal Psychologist and Director here at 12 Points Psychology. She is a clinical psychologist and board-approved supervisor with over 13 years experience working with children, teens and adults in a variety of clinical settings including; inpatient units, early parenting centres, foster care and community services agencies, schools, universities and fertility clinics.

Danielle is also an animal-assisted therapist and works with Rory, Jersey & Winston to provide patient-centered psychological services to clients with experiences of; mood and anxiety disorders, psychosis, trauma, grief (including pet loss), chronic illness, fertility issues, stress management and personality disorders. She is passionate about demystifying psychology and removing the stigma of “seeing a shrink” as she feels everyone can benefit from the insights psychology can offer.

Danielle likes to focus her clinical work on helping clients work out what’s preventing them from getting on with what they want to achieve in life, and then supporting them as they overcome those obstacles.

Danielle is not able to take new clients currently.

Amanda Atchison – Adolescent Counsellor & Educational Advocacy Liaison

BDes(IndDes), BTeach(Prim&Sec), DipCouns

amanda a 2

Amanda brings a distinctive blend of skills and knowledge to the team at 12 Points Psychology. She has extensive experience as a primary and secondary teacher working across a variety of educational settings, particularly with disengaged youth. This knowledge underpins her counselling work and provides her clients and their families with a broader scope for support. Uniquely, as an accomplished teacher, Amanda can also offer services in educational advocacy and liaison to authentically connect with both teaching and non-teaching staff to further support the needs of her clients.

Amanda works with older children and adolescents who are experiencing challenges with a wide variety of issues including anxiety, depression, bullying, social skills, low self-esteem, self-harm, grief and loss, emotional dysregulation, truancy and learning difficulties.  In particular, she specialises in working with clients and their families who are struggling with school absenteeism/refusal.

Amanda’s strengths lie within her ability to; connect with young people through respectful conversation in which they feel heard without judgement and create a safe space for change to occur. She particularly loves to work with ‘challenging’ clients who may have struggled to connect with other professionals and seeks to empower clients as experts in their own life stories. Her methodology utilises a range of approaches including Person Centred Therapy, Solution Focused Therapy, Cognitive Behavioural Therapy and aspects of mindfulness, art, play and narrative therapies. Amanda is also trained in advanced online therapy skills and offers digital sessions for approved clients.

Amanda is not able to take new clients currently.

Andrew Rossborough – Registered Psychologist

BEd, GDipEdPsych, MEdPsych

andrew clinicianAndrew is an experienced psychologist and former teacher, whose calm approach never fails to make his clients feel relaxed and comfortable in session. Andrew is mindful that the best approach to therapy is one in which the client’s needs are met most effectively, and to that end, he utilises a range of counselling approaches, including; Cognitive Behavioural Therapy, Solution-Focused Therapy and Mindfulness-based strategies and therapies.

Andrew enjoys working with children, teens and adults who may be experiencing issues relating to; anxiety and mood, stress and adjustment difficulties, Autism Spectrum Disorders, self-esteem problems, learning difficulties and behavioural issues. Andrew also has a keen interest in supporting young people and their families with school or study-related issues, including career planning and working with adults to better manage conflict around parenting or separation.

With a wealth of life experience, in addition to his qualifications and experience as a psychologist, plus first-hand, practical knowledge of the school system, Andrew is a very welcome addition to the team.

Andrew is not able to take new clients currently.

Annie Piper – Clinical Psychologist

AssocDip (Welfare Studies), BA(Psych&IntDev), Hons(Psych), MAPsych(Clin)

AnnieAnnie completed her Masters in Clinical Psychology at Deakin University and has worked in a range of settings including; private practice, community health, non-profit organisations, palliative care, and the homelessness and health sector. Annie works with adults and adolescents who may be experiencing problems with; anxiety and mood disorders, PTSD and trauma related problems, grief and bereavement, and general social, emotional and interpersonal difficulties. Annie loves working with a diverse client base and especially the traditionally “hard to reach” clients who may not have connected with other therapists.

Annie is not currently able to take new clients.

Chanda Goel – Clinical Psychologist

BAHons(ApplPsych), PGDip(Psych), MPsych(Clin)

Chanda Goel is a clinical psychologist and has experience working with teens and adults in a variety of clinical settings including; public mental health, private hospitals, community settings and private practice.

Chanda likes to work with her clients to achieve a meaningful life consistent with their values. She adopts a client-centred approach and strongly believes in working collaboratively with her clients to achieve their therapeutic goals in a supportive environment.

Chanda has a special interest in working with clients who experience mood and anxiety disorders, trauma, grief, chronic illness, stress management, relationship issues, emotional regulation difficulties and self-esteem issues. She utilises several therapeutic approaches including Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Dialectical Behaviour Therapy (DBT) and Schema Therapy.

Chanda is not currently able to take new clients.

Evita Lopez – Provisional Psychologist

BAppSc(Psych), GradDip(Psych), MProfPsych(candidate)

evita clinician summaryEvita is a provisional psychologist who brings passion and enthusiasm to her work and enjoys working with children, adolescents, and adults with a broad range of presenting issues. Evita takes a strengths-based, respectful, and empathic approach and works collaboratively with her clients to; clarify individual therapy goals, enhance helpful coping strategies and identify opportunities for change, growth, and self-understanding.

Prior to joining us here at 12 Points to complete her 5+1 internship program, Evita has had professional experience in various settings, including; the education sector, out of home care settings and supporting adolescents experiencing homelessness. She primarily utilises Cognitive Behavioural Therapy (CBT) but draws on a wide range of evidence-based treatments including mindfulness and Motivational Interviewing (MI), depending on the individuals’ preferences and needs.

Evita is a massive animal lover and has recently completed her animal assisted therapy training with her Cavoodle, Teddy (who truly lives up to his name).

Evita & Teddy are not currently able to take new clients.

Jacqueline Noble – Registered Psychologist

BNursing(Hons), GradCertNursing(IntCareNursing), BAppSc(Psych), GradDipPsych, MPsych

jackie (1)Jackie is a registered psychologist with a Masters in Counselling Psychology from Swinburne University. She came to psychology after spending 10 years as a registered nurse and so is adept at making authentic connections with her clients across the lifespan. Jackie enjoys working with clients who may present with; anger management, trauma, personality disorders, self-harm, suicidal ideation, works stress, relationship and parenting challenges, medical or health-related issues, difficulties with life transitions and grief and loss. She also has a special interest in perinatal health and well-being, especially postnatal depression and anxiety.

We know Jackie will be a great addition to the 12 Points team because she believes strongly in the healing benefits of the therapeutic relationship and the mind’s ability to recover. Therefore, Jackie is most interested in establishing and maintaining a therapeutic alliance with her clients, while utilising IPT, CBT and DBT techniques to assist with managing their presenting issues.

Jackie and her golden labrador, Crumpet, are not currently able to take new clients.

Janis Ritchie – Registered Psychologist

BSocSc(Psych), BPsych(Hons), MProfPsych, MPsych(Clin) candidate

janis clinicianJanis is a registered psychologist who really loves her work! She has experience working with clients with a diverse range of mental health issues, including; anxiety, depression, grief, trauma, personality disorders and relationship difficulties. She loves building a connection with her clients and helping them work towards their goals using a warm, friendly and often humorous approach.

Janis uses an evidence-based approach personalised to best suit each individual client. She has experience in a range of therapies including: Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), Cognitive Processing Therapy (CPT), Behavioural Activation Therapy (BAT) and Psychodynamic Therapy (PDT). Janis also likes to incorporate mindfulness into her therapy and provides psychoeducation for clients (and partners/families where appropriate).

Currently, Janis is completing a Masters in Clinical Psychology and will be completing animal-assisted training in the near future with her rescue dog, Turbo (a marshmallow-like Siberian Husky).

Janis is not currently able to take new clients.

Judy Tomlinson – Clinical Psychologist

BSc, GradDipEdPsych, MPsych

Judy (1)Judy is a clinical psychologist, with over 12 years’ experience. She has previously worked with children, adolescents, adults, couples, families and groups. Currently she is happy to see clients aged 20 years and over. Her areas of interest include: mood disorders, anxiety, OCD, trauma, grief, pain, chronic health conditions, adjustment, transitions, stress and self-esteem.

Judy uses a variety of therapeutic interventions, geared towards what’s most beneficial for the individual client. She is a member of the Australian Psychological Society (APS) and the APS College of Clinical Psychologists.

Judy is not currently able to take new clients.

Madeleine Jablonski – Registered Psychologist

BA(Psych), PGDipPsych

MadeleineMadeleine is a registered psychologist and has experience supporting people with a range of mental health conditions such as; depression, anxiety, grief and loss, transition difficulties, identity issues, trauma (including complex childhood trauma), family violence, and sexual assault.

We’re excited to welcome Madeleine to 12 Points because she brings such diverse life experience to her role. Before embarking on her studies in psychology, Madeleine spent time; as a chef at a top Melbourne restaurant, running her own business, working in retail, aged and disability care and community health, and this great range of experience is one of the things that helps her connect with people from all walks of life.

Madeleine is passionate about effecting change and providing relief to her clients, especially via Eye Movement Desensitisation and Reprocessing therapy (EMDR) and is a full member of the EMDRAA (The EMDR Association of Australia). EMDR is an effective trauma therapy that helps process traumatic memory so it no longer has an emotional impact on the person. However, it can be applied to a variety of different issues that may not be traumatic. Madeleine teams this therapy with other modalities such as Acceptance and Commitment Therapy (ACT) and mindfulness, schema-focused therapy, and solution focused therapy. She is also interested in spiritual aspects of psychology and has completed her Animal-Assisted Therapy training with her beautiful koolie-cross, Lachlan.

Madeleine is not currently able to take new clients.

Nicky Higgo – Registered Psychologist 

BSocSc(Psych), GDipPsych, MProfPsych, MProfPsych(prac)

nickyNicky is a registered psychologist who is passionate about creating a space that is warm, safe, compassionate and accepting for her clients. Nicky believes that success in therapy is a result of working collaboratively and building a genuine therapeutic relationship together.

Nicky has worked with diverse cultures and enjoys working with her clients to help them establish and achieve their therapeutic goals. She has experience working with children (ages 6-12) as well as adults. Nicky’s areas of interest include working with people who need help with: anxiety, stress, depression, adjustment difficulties, problem-solving, self-esteem issues, recovering from family violence, developing self-compassion, difficulties with social skills, school bullying and parenting issues.

Nicky uses evidence-based interventions and a multimodal approach to suit each client’s needs, which may include; Psychoeducation, Cognitive-Behavioural Therapy (CBT), Interpersonal Therapy (IT) and Solution Focused Therapy (SFT). Nicky also likes to use mindfulness and relaxation techniques where appropriate.

Nicky is not currently able to take new clients.

Dr Shireen Mahtani – Clinical Psychologist

BSc(Psych)(Hons), DPsych(Clin)

Shireen (1)Shireen is a clinical psychologist who is experienced in working with children and youth who present with a range of mental health difficulties including; depression, anxiety, anger, trauma, separation/loss, attachment/interpersonal difficulties, identity resolution, personality, low self-worth, minority stress, transitions, bullying, and self-injurious thoughts and behaviours.

She has previously provided mental health treatment and case management services to youth in hospital, outpatient, mobile outreach and residential care services for youth.

Shireen utilises an integrated approach to assessment and treatment, appreciating the unique complexities and circumstances of each client. She primarily draws on principles from cognitive behavioural therapy (CBT), acceptance and commitment therapy (ACT), schema-focused therapy (SFT), dialectical behaviour therapy (DBT) and play therapy in her therapeutic practice with children and youth.

Shireen strives to provide a non-judgmental, safe, compassionate and warm therapeutic space for clients to express themselves and experience healing and growth. She believes that it is important for clients to ultimately gain empowerment and mastery in their own lives, and is passionate about helping her clients to work towards this.

Shireen is not currently able to take new clients.

Stephanie Wakefield – Clinical Psychologist

BAppSc(Psych), GDipPsych, MPsych(Clin)

Stephanie is a registered psychologist who has completed a Masters in Clinical Psychology, and is a member of the Australian Psychological Society (APS).  Stephanie has a passion for helping others, and particularly enjoys developing a strong connection with her clients, enabling a safe and supportive space compatible developing insight and skills to facilitate change and growth.

In addition to her work at 12 Points Psychology, Stephanie also works within a public adult inpatient eating disorder unit, and a private outpatient day program co-facilitating group therapy for obsessive compulsive disorder (OCD).  OCD is a particular interest area of Stephanie’s, and she completed her Master’s research on OCD and its treatment.  Stephanie has further experience working with a range of mental health concerns, such as anxiety/panic, depression, perfectionism, personality disorders, trauma, anger management, sleep difficulties, pain disorders, psychosis, addiction, relationship difficulties, and neurodevelopmental disorders (i.e., autism spectrum disorder and attention deficit disorder).

Stephanie has an interest in animal assisted therapy (AAT), however her adopted American Staffordshire Terrier, Chewy (shown in the picture with Stephanie) is not terribly well suited to therapy work!  Chewy may pop in to say hello during telehealth sessions but won’t be coming into the clinic at this stage!  Stephanie plans to bring another dog into the family soon with the intention to train up with them as an animal assisted therapy team.

In addition to her animal assisted therapy interests, Stephanie draws upon a range of evidence-based therapies, including Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Dialectical Behavioural Therapy (DBT), and Schema Therapy (ST).  She strives to utilise the most appropriate therapeutic approach to best meet the needs of each individual client, and welcomes family education sessions where appropriate.

Stephanie endeavours to work collaboratively with her clients and be empathetic, compassionate, open minded and non-judgemental.  Stephanie’s clients generally describe her as warm, insightful, and genuine.

Stephanie is not currently able to take new clients.

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